How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or the carrier's website.

What payment methods do you accept?

We offer flexible payment options to accommodate our customers' preferences. In addition to credit/debit cards and PayPal, we also accept bank transfers and cryptocurrency payments. If you choose to pay via bank transfer or cryptocurrency, please email us at with your order details. Our team will verify your order on the website and provide you with the necessary payment details via email. We strive to make the payment process as convenient and secure as possible for our customers.

What is your shipping policy?

We exclusively offer shipping services within the United Arab Emirates (UAE). All orders placed with shipping addresses within the UAE will be processed and shipped accordingly. We strive to provide efficient and reliable delivery services to all regions within the UAE. Shipping costs and delivery times may vary depending on your location within the country. Upon checkout, you will have the option to select your preferred shipping method, whether it's standard or expedited delivery. Rest assured, we prioritize timely delivery and ensure that your items reach you safely. If you have any questions or concerns regarding shipping within the UAE, please don't hesitate to contact our customer support team for assistance.

Do you offer returns and exchanges?

Yes, we accept returns within 10 working days of receipt for a refund. Items must be returned in their original condition, unworn, and with all tags attached. At this time, we do not offer exchanges. For detailed instructions on how to initiate a return, please refer to our Refund and Returns Policy.

How can I contact customer support?

If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us via email at or through our Contact Us page on the website. We strive to respond to all inquiries promptly and provide excellent service to our customers.